Troubleshooting
Keeping your installation running
In view of the ever more intensive competition and the increasing production pressure, no business can afford long machine breakdowns and unplanned down times. Baumuller Reparaturwerk is your partner for the fastest possible restoration of your production capacity.
Our many years of expertise cover all types of rotating machinery, irrespective of the manufacturer. This expertise is available around the clock on our support line, e.g. to identify and helping to solve minor faults even by telephone
Using the highest standard of testing equipment, Baumuller service engineers undertake complete system tests as well as function tests on individual components to locate the cause of the malfunction and to resolve the problem as efficiently as possible. We are willing to advise you how you would be able to prevent future failures on your equipment.
Breakdowns do not respect production schedules - if necessary our mobile service teams are on call worldwide, 7 days a week, 24 hours a day
Global support around the clock
A dense network of subsidiaries and partner organisations means service engineers are available on call at short notice around the world. Our mobile service teams undertake repairs, as far as technically possible on site to reduce downtimes.
During this process only genuine spare parts are used along with replacement and exchange units. Our standard inspection on all wearing parts significantly reduces the possibility of a renewed failure on your machine. Furthermore, as part of a service partnership you have the possibility to define fixed response times and the immediate availability of spare parts. As a result long waiting times are prevented.
Our objective is your benefit:
The fastest possible turnaround on repairs and increased machine availability
- Reduction of unplanned downtimes due to a short response time
- 7-Days a week and 24 hour availability of our telephone support and service engineers
- The complete assessment of your machine enables us to identify and rectify other weak spots
- Faulty components are repaired or replaced on-site to ensure that your machine is back in production with a minimum of downtime
- Complete service package from a single source for all your electrical rotating machinery, irrespective of the manufacturer