Keeping Downtime to a Minimum 

The availability of critical parts and components is essential when needed for the rapid repair of a break down. As part of our modular service agreements, we offer to stock the spare parts and components you require.

24-hour Service Organisation 

100% availability is then ensured when needed. Via our 24-hour service organization we are available 7 days a week. As a result of our professional logistics and export procedures we ensure the fast dispatch of the necessary spare parts and components. Our field service teams can also take care of the installation. Complete service from a single source.

Stock Packs Optimized for Your Needs  

We will prepare optimized stock packs specially matched to your needs. Our experienced staff develops with you the selection and definition of the volume of the components and spare parts, taking into account your procurement history and your future planned output.

Direct Access via Your Customer Portal 

The stock movements are checked regularly and after consultation, the stock levels optimized to further increase the efficiency and benefits for you. You will have direct access from anywhere in the world via the dedicated customer portal. Here you can search for and request the parts and components required from stock using their material numbers. As a consequence you can reduce your stock levels of spare parts to a minimum. Access your Customer Portal >> 

Your benefits  

• 100% availability of spare parts and components when needed  

• Stock can be requested 24 hours, 7 days a week via our 24-hour service organisation and our online customer portal  

• Downtimes are reduced to a minimum due to the fast global delivery of the parts required  

• Reduction of your stockholding costs due to customer-specific storage on our premises  

• Competent advice during selection and flexibility in the configuration of your stock  

• Complete service from a single source, from stockholding to placing in operation